Legal

Terms of Agreement

Advisory Services Terms

Effective Date: July 23, 2026

These Advisory Services Terms (“Terms”) govern the purchase and use of product design advisory services offered through withgrant.com.

These Terms form a binding agreement between:

  1. Grant Joseph, operating through and billing under the business name Parrot Dynamics Ltd Co (“Grant,” “we,” “us,” or “our”); and

  2. The individual, company, or other organization purchasing or receiving the Services (“Client,” “you,” or “your”).

By purchasing the Services, submitting payment, accepting an invoice, checking an acceptance box, or otherwise using the Services, Client agrees to these Terms.

1. Advisory Services

Grant provides hands-on product design advisory services for companies and their teams.

The Services may include:

  • Product design strategy

  • User experience and usability guidance

  • Design reviews and critiques

  • Product flow recommendations

  • Wireframe, interface, and prototype feedback

  • Behavioral and psychological design analysis

  • Design system guidance

  • Product positioning and feature recommendations

  • Written, visual, recorded, or asynchronous feedback

  • Other product design-related support selected by Grant

The exact format, scope, timing, prioritization, and method of providing the Services will be determined by Grant based on Client’s needs, Grant’s availability, and professional judgment.

2. Advisory Relationship

Client is purchasing access to Grant’s professional judgment, experience, recommendations, feedback, and advisory support.

Payment is for advisory access and services. It is not payment for a guaranteed number of hours, meetings, revisions, designs, files, deliverables, responses, or completed projects.

Unless expressly agreed in a separate written document signed by Grant, these Terms do not establish:

  • A minimum number of working hours

  • A guaranteed response time

  • A guaranteed number of requests

  • A guaranteed number of meetings

  • A guaranteed delivery schedule

  • A guaranteed business, financial, usability, conversion, or product outcome

Grant may determine that certain requests are outside the intended scope of the advisory relationship. Additional implementation, production design, development, research, travel, or specialized work may require a separate agreement and additional fees.

3. Meetings

Meetings may be offered when Grant believes a meeting would be appropriate or useful.

All meetings are permitted, scheduled, rescheduled, limited, or declined at Grant’s sole discretion.

The monthly subscription does not guarantee Client any specific number of meetings, live calls, video calls, workshops, or real-time sessions.

Grant may provide some or all advisory support asynchronously through email, messages, documents, design files, recorded feedback, or other communication methods.

Failure to schedule or attend a meeting does not entitle Client to a refund, credit, extension, or reduction in fees.

4. Monthly Fee

The advisory fee is $3,995 USD per month, unless Grant and Client agree to different pricing in writing.

Payment is charged in advance for each monthly advisory period.

Charges, invoices, receipts, and payment statements may identify Parrot Dynamics Ltd Co as the billing party or merchant.

Client is responsible for any applicable taxes, duties, or similar governmental charges, excluding taxes imposed on Grant’s income.

5. Automatic Monthly Billing

The advisory subscription automatically renews each month until it is manually canceled by Client or terminated by Grant.

By providing a payment method and completing the initial payment, Client authorizes Grant, Parrot Dynamics Ltd Co, and the applicable payment processor to charge that payment method:

  • $3,995 for the initial monthly period

  • $3,995 for each subsequent monthly renewal

  • Any applicable taxes or separately approved charges

This authorization remains in effect until the subscription is canceled.

Client must maintain a valid and current payment method. Grant may suspend or discontinue Services if a payment is declined, reversed, disputed, overdue, or otherwise unsuccessful.

6. Cancellation

Client may cancel the subscription at any time by emailing:

grantjosephux@gmail.com

The cancellation email should include the Client’s name, company name, and the email address associated with the subscription.

Cancellation prevents the next monthly renewal charge, provided the request is received before that charge is processed.

Cancellation does not retroactively reverse a payment that has already been processed. Unless Grant expressly agrees otherwise in writing:

  • Fees already paid are nonrefundable

  • There are no prorated refunds

  • There are no credits for unused time

  • There are no refunds for unused advisory access, missed meetings, or unsubmitted requests

  • Cancellation becomes effective at the end of the current paid monthly period

Client may continue receiving Services through the remainder of the paid period, subject to these Terms.

7. Artificial Intelligence Tools

Client acknowledges and agrees that Grant may use artificial intelligence, machine learning, automation, and AI-enabled third-party tools in connection with the Services.

AI tools may be used to assist with:

  • Research

  • Ideation

  • Content organization

  • Product analysis

  • Interface exploration

  • Drafting

  • Prototyping

  • Summarization

  • Documentation

  • Workflow acceleration

  • Other advisory or design-related activities

AI-generated material may contain errors, omissions, inconsistencies, or inaccurate information. Grant may review, revise, accept, reject, or adapt AI-assisted material using professional judgment.

Client remains responsible for independently reviewing and approving all recommendations, designs, content, decisions, and materials before implementing or publishing them.

Client authorizes Grant to process Client Materials using third-party tools reasonably selected for providing the Services. Those providers may process information under their own terms, security practices, and privacy policies.

Client must not provide passwords, payment card information, health information, government identification numbers, trade secrets requiring special handling, regulated personal information, or other highly sensitive data unless Grant has expressly agreed in writing to receive and process that information.

8. Client Responsibilities

Client agrees to:

  • Provide accurate and reasonably complete information

  • Respond to reasonable requests for clarification

  • Provide materials and access reasonably needed for the Services

  • Review recommendations and work before implementation

  • Make all final product, business, legal, security, and operational decisions

  • Ensure Client has the right to share all materials provided to Grant

  • Use the Services and resulting materials lawfully

  • Maintain backups of Client’s files, designs, systems, and data

Grant is not responsible for delays, incomplete work, or reduced effectiveness caused by missing information, delayed feedback, unavailable team members, technical restrictions, or other matters outside Grant’s control.

9. Client Materials

“Client Materials” means information, designs, files, content, trademarks, data, documentation, software, account access, business information, and other materials supplied by or on behalf of Client.

Client retains ownership of Client Materials.

Client grants Grant a limited, nonexclusive license to access, reproduce, modify, process, and use Client Materials as reasonably necessary to provide the Services.

Client represents that it owns or has sufficient rights to provide the Client Materials and authorize their use under these Terms.

10. Grant Materials and Intellectual Property

Grant retains ownership of all materials, intellectual property, and know-how created, acquired, or developed independently of the Client engagement, including:

  • Design methods

  • Advisory frameworks

  • Processes

  • Templates

  • Components

  • Design systems

  • Libraries

  • Prompts

  • Workflows

  • Research methods

  • Concepts

  • General skills

  • Knowledge

  • Tools

  • Software

  • Reusable materials

  • Preexisting intellectual property

These materials are collectively referred to as “Grant Materials.”

Grant also retains the right to use generalized ideas, skills, methods, experience, and knowledge gained while providing the Services, provided Grant does not disclose Client’s Confidential Information.

11. Client-Specific Work Product

After Client has paid all applicable fees, Client will own final, client-specific design files or materials that:

  1. Were created specifically for Client;

  2. Were expressly delivered by Grant as final work product; and

  3. Do not constitute Grant Materials, third-party materials, concepts, drafts, rejected work, or unfinished materials.

To the extent Grant Materials are incorporated into final client-specific work product, Grant grants Client a perpetual, worldwide, nonexclusive, royalty-free license to use those incorporated Grant Materials as part of the final work product.

Unless expressly stated otherwise in writing, drafts, explorations, unused concepts, working files, internal processes, prompts, templates, and preliminary materials remain Grant’s property.

12. Confidentiality

Each party may receive nonpublic information from the other party that a reasonable person would understand to be confidential.

The receiving party agrees to:

  • Use Confidential Information only in connection with the advisory relationship

  • Take reasonable measures to protect it

  • Not disclose it to third parties except as reasonably necessary to provide or receive the Services

Confidential Information does not include information that:

  • Is or becomes publicly available without breach of these Terms

  • Was already lawfully known by the receiving party

  • Is lawfully received from another person without a confidentiality obligation

  • Is independently developed without using the other party’s Confidential Information

  • Must be disclosed under applicable law, subpoena, or court order

Grant may share information with contractors, professional advisers, infrastructure providers, payment processors, and technology or AI providers when reasonably necessary to operate the business or provide the Services.

13. No Publicity Without Permission

Grant will not publicly identify Client as a customer or use Client’s name, logo, confidential work, or nonpublic project information in a portfolio or marketing materials without Client’s permission.

This restriction does not prevent Grant from describing experience in generalized and anonymized terms.

14. Independent Contractor

Grant is an independent contractor.

Nothing in these Terms creates an employment relationship, partnership, joint venture, fiduciary relationship, agency relationship, franchise, or exclusive arrangement between the parties.

Neither party may bind the other party or make commitments on the other party’s behalf without written authorization.

15. Client Makes Final Decisions

Grant provides recommendations and advisory opinions. Client retains sole authority and responsibility for all final decisions.

Client is responsible for evaluating whether any recommendation is appropriate for its products, customers, systems, employees, business, regulatory obligations, accessibility requirements, and technical environment.

Grant is not acting as Client’s lawyer, accountant, investment adviser, financial adviser, cybersecurity auditor, regulatory consultant, or insurance adviser.

16. Third-Party Products and Services

The Services may involve or reference third-party software, platforms, applications, fonts, assets, plugins, APIs, hosting providers, AI systems, or other services.

Grant does not control and is not responsible for third-party products or services, including their:

  • Availability

  • Pricing

  • Security

  • Accuracy

  • Terms

  • Privacy practices

  • Performance

  • Compatibility

  • Discontinuation

  • Changes or outages

Client is responsible for reviewing and complying with applicable third-party terms and obtaining any required licenses.

17. No Guaranteed Results

Grant does not guarantee that the Services will:

  • Increase revenue or profitability

  • Increase conversion, adoption, engagement, or retention

  • Produce a successful product

  • Prevent user error

  • Eliminate usability problems

  • Satisfy every customer or stakeholder

  • Meet every accessibility, legal, technical, or industry requirement

  • Result in an acquisition, investment, launch, or other transaction

Product performance depends on many factors outside Grant’s control, including implementation quality, market conditions, customer behavior, pricing, engineering, marketing, operations, and Client decisions.

18. Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided “as is” and “as available.”

Grant disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, availability, and results.

Grant does not warrant that the Services, recommendations, files, communications, third-party tools, or AI-assisted materials will be uninterrupted, error-free, complete, secure, or suitable for every intended use.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, these exclusions apply only to the maximum extent permitted by law.

19. Limitation of Liability

To the maximum extent permitted by law, Grant, Parrot Dynamics Ltd Co, and their contractors, representatives, and service providers will not be liable for:

  • Indirect damages

  • Incidental damages

  • Special damages

  • Punitive damages

  • Exemplary damages

  • Consequential damages

  • Lost profits or revenue

  • Lost business opportunities

  • Loss of goodwill

  • Loss or corruption of data

  • Business interruption

  • Cost of replacement services

  • Claims by Client’s customers, users, investors, employees, or business partners

This limitation applies regardless of the legal theory asserted and even if Grant was advised that damages were possible.

To the maximum extent permitted by law, the aggregate liability of Grant and Parrot Dynamics Ltd Co arising from or related to the Services or these Terms will not exceed the amount Client paid for one month of Services immediately preceding the event giving rise to the claim.

These limitations do not apply to liability that cannot legally be limited or excluded.

20. Client Indemnification

Client agrees to defend, indemnify, and hold harmless Grant and Parrot Dynamics Ltd Co from third-party claims, damages, liabilities, losses, penalties, judgments, and reasonable legal expenses arising from:

  • Client Materials

  • Client’s products or services

  • Client’s implementation of recommendations

  • Client’s violation of law

  • Client’s violation of third-party rights

  • Client’s breach of these Terms

  • Unauthorized or unlawful instructions provided by Client

  • Claims made by Client’s customers, users, employees, contractors, or business partners

Grant will provide reasonable notice of an indemnified claim and reasonable cooperation at Client’s expense.

21. Suspension and Termination by Grant

Grant may suspend, decline, limit, or terminate Services at any time when Grant reasonably believes:

  • Payment has not been completed

  • Client has violated these Terms

  • Client has made abusive, threatening, harassing, discriminatory, unlawful, or inappropriate communications

  • Client requests unlawful, deceptive, harmful, or unethical work

  • Client’s requests create unreasonable legal, security, financial, reputational, or operational risk

  • The relationship is no longer productive or professionally appropriate

  • Grant is unavailable or unable to continue providing the Services

Grant may also terminate the subscription for convenience.

When Grant terminates solely for convenience, Grant may provide a prorated refund for the unused portion of the current paid period. No refund is required when termination results from Client’s breach, misconduct, nonpayment, chargeback, unlawful activity, or violation of these Terms.

22. Payment Disputes and Chargebacks

Client agrees to contact Grant at grantjosephux@gmail.com and make a good-faith effort to resolve billing concerns before initiating a payment dispute or chargeback.

A chargeback, payment reversal, or disputed transaction may result in immediate suspension or termination of the Services.

Nothing in this section eliminates any rights that cannot legally be waived.

23. Communications

Client consents to receiving communications electronically, including through email, messaging platforms, payment platforms, project tools, and withgrant.com.

Electronic communications satisfy any requirement that a communication be provided in writing, subject to applicable law.

Client is responsible for maintaining a working email address and reviewing communications sent to the email associated with the subscription.

24. Notices

Notices to Grant must be sent to:

grantjosephux@gmail.com

Notices to Client may be sent to the email address, billing contact, or other contact information supplied by Client.

A notice sent by email is considered received when sent, unless the sender receives a delivery failure notification.

25. Governing Law

These Terms and any dispute arising from or relating to the Services will be governed by the laws of the State of West Virginia, without regard to conflict-of-law principles.

26. Dispute Resolution and Venue

Before filing a legal claim, the parties agree to make a good-faith effort to resolve the dispute through direct written communication.

If the dispute is not resolved, the parties consent to the exclusive jurisdiction of the state and federal courts located in Jefferson County, West Virginia, to the extent those courts have subject-matter jurisdiction.

Each party waives any objection based on personal jurisdiction, venue, or inconvenient forum.

27. Force Majeure

Grant will not be responsible for delays, interruptions, or failure to perform caused by circumstances beyond Grant’s reasonable control, including illness, emergencies, internet outages, platform failures, power outages, natural disasters, government actions, labor disputes, war, terrorism, civil unrest, epidemics, or failures of third-party providers.

28. Assignment

Client may not assign or transfer these Terms without Grant’s prior written consent.

Grant may assign these Terms to a successor, affiliated business, purchaser, or entity involved in a merger, acquisition, restructuring, sale of assets, or transfer of the advisory business.

29. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain effective.

30. No Waiver

A party’s failure to enforce a provision of these Terms does not waive that provision or the right to enforce it later.

Any waiver must be in writing and apply only to the specific circumstance for which it was given.

31. Entire Agreement

These Terms, together with any written proposal, invoice, order form, or separately signed agreement, constitute the entire agreement between Grant and Client concerning the Services.

They replace prior or contemporaneous discussions, messages, representations, and understandings relating to the same subject.

If a separately signed agreement directly conflicts with these Terms, the separately signed agreement controls to the extent of that conflict.

32. Changes to These Terms

Grant may update these Terms from time to time.

Changes will apply prospectively when the updated Terms are posted on withgrant.com or otherwise communicated to Client.

Material changes affecting an existing subscription will become effective no earlier than the next monthly renewal unless Client agrees to earlier application.

Continued use or renewal of the Services after updated Terms take effect constitutes acceptance of the updated Terms.

33. Electronic Acceptance

Client agrees that electronic acceptance, payment, clicking an acceptance button, checking an acceptance box, or using the Services constitutes Client’s signature and agreement to these Terms.

The individual accepting these Terms on behalf of a company represents that they have authority to bind that company.

34. Contact

Questions, notices, and cancellation requests may be sent to:

Grant Joseph
Parrot Dynamics Ltd Co
Email: grantjosephux@gmail.com
Website: withgrant.com